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Q1: Are you a factory?
Yes, we have our own factory. If you have time to come to China, you are welcome to visit our facilities!
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Q2: Could you please send me a free sample, so that I could see and check its quality?
Yes. We can send you free samples first, if the value is low. However, our clients should cover the shipping freight themselves. A sample fee will be charged if the value is high.
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Q3: Can you accept OEM and ODM orders?
Yes. We are able to complete your OEM and ODM orders. We have large quantities of LED products in stock for standard models. For customized models, it will take some time to produce.
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Q4: How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx, or TNT. It typically takes 7-9 days to arrive. Airline and sea shipping are also optional.
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Q5: How to proceed with an order for LED lights?
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, the customer confirms the samples and makes the payment for the formal order. Fourthly, we arrange the production.
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Q6: Is the WS2815 LED strip cuttable?
Yes, as it is an individually addressable pixel, each LED can be cut independently to fit your specific application.