Q1
Does it work with phone cases?
Yes! Charges through cases up to 8mm thick (plastic, silicone, or TPU).
Q2
Why does my device charge slowly?
Ensure your phone supports 15W wireless charging. Lower power may apply for non-Qi devices.
Q3
How do I claim warranty service?
Please contact our support team directly through the platform or distribution channel where you purchased the item. We will verify your order detail and respond within 24 hours.
Q4
What is the lifespan of this LED lamp?
The LED light source is designed for long-lasting durability, providing an operational lifespan of up to 50,000 hours.
Q5
What voltage range is supported by this maintenance lamp?
This lamp supports a wide voltage range from 12V to 80V, making it highly compatible with various vehicle models including engineering vehicles and motorcycles.
Q6
Is customization available for bulk orders?
Yes, we support processing and customization to suit your specific requirements. Please reach out with your requirements for further information.
DERT Lighting
