Frequently Asked Questions
Q
Are you manufacturer?
We are a manufacturer specialized in producing letter signs. We can control the quality and price to your satisfaction.
Q
How to confirm the order?
Please contact us first to discuss the design and details, we will make the solution for you then confirm the order.
Q
What is the turnaround time?
Generally 6-7 working days for production, 3-7 working days for shipping(express/air).
Q
Do you have MOQ?
We don’t have MOQ limitation. Sample is accepted by us.
Q
What about your sign price?
Our sign price is different according to different materials and customized overall size, as well as different technique.
Q
What guarantee you could offer if there is any quality problem?
If there is indeed any quality problem caused by our side, we will offer reasonable solution such as replacing service etc.
DERT Lighting
