Frequently Asked Questions
Can you provide customized product attributes, colors and packaging services?
With 10 years OEM&ODM service, customized products and packages are available upon your request.
How long warranty do you offer?
We usually provide a 12-month warranty for our products.
How about your delivery time?
Normally, it takes 3-5 working days for sample orders and 15-25 working days for mass orders.
What is your Payment Term?
Our standard term is a 30% deposit, with the remaining 70% due before delivery.
What shipping ways can I choose?
Options include sea freight, air freight, and express delivery.
What trade terms can you offer?
Usually, we offer EXW, FOB, or CIF terms.
DERT Lighting
